About The Position

The Cashier operates cash registers and point-of-sale systems, processes and bags customer orders, and performs carry-outs. The role provides exceptional customer service and contributes to a positive, collaborative, and inclusive team environment. The cashier works according to business needs, which may involve schedule changes due to seasonal or staffing needs, and must maintain reliable attendance. The position is temporary for 90 days and requires availability from 12 PM to 10 PM. Work takes place in a grocery store, where conditions may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in all temperatures depending on location, and exposure to certain allergens or chemicals. The role requires frequent to continuous standing and walking, with some lifting, carrying, pushing, pulling, reaching, twisting, bending, crouching, and occasional use of stairs, step stools, or ladders. Reasonable accommodations will be offered as required by applicable law.

Requirements

  • Availability required from 12 PM to 10 PM.
  • Must be able to work a schedule based on business needs, which may include evening, weekend, and holiday shifts.
  • Must complete and maintain any required food and work safety trainings or certifications.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Entry-level experience with MS Office.
  • Ability to meet the role’s stated physical demands, including frequent or continuous standing and walking and handling items of varying weights.
  • Reliable and predictable attendance in accordance with attendance policy and applicable laws.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience preferred.
  • Knowledge of retail Front End operations and/or cash-handling experience highly preferred.
  • Working knowledge of POS, inventory, or other retail-specific software preferred, with the ability to learn new computer software and technology.

Responsibilities

  • Engage customers in a friendly manner and seek opportunities to exceed expectations and improve the customer experience.
  • Ring up and bag groceries using company best practices and customer preferences; assist with carry-outs as needed.
  • Assist customers in the self-checkout area, monitor transactions, and support customers using self-checkout terminals or mobile terminals.
  • Prepare the Front End department for store opening and closing.
  • Follow cash-handling, register, return, and alcohol-sales procedures; process returns according to policy and seek assistance with complex returns.
  • Use the Front End resource guide and store walks to learn PLUs and accurately process customer orders; keep the cash drawer organized.
  • Assist with product go-backs; restock, rotate, and face products while monitoring quality and expiration dates; handle damaged and spoiled products according to policy.
  • Assist customers with container returns and maintain bottle-count and recycling areas, including performing manual container counts as needed.
  • Maintain cleanliness, organization, and rotation of areas, products, and supplies; assist with light cleaning and housekeeping as needed.
  • Stay aware of current advertisements, promotions, holidays, and events, and continue learning about store products.
  • Follow company, department, food-safety, and work-safety policies and applicable regulatory requirements; complete and maintain required safety trainings or certifications.
  • Conserve company resources, maintain equipment, inform management of problems, and represent company values and its sustainability program.
  • Work cooperatively and respectfully with team members, customers, vendors, and other stakeholders; contribute to an inclusive environment and use the DEI lens in work tasks.
  • Give and receive constructive feedback, respond to feedback to improve performance, and use sound judgment in job-related tasks and workplace interactions.
  • Perform other tasks and duties as assigned.
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