Cashier - TEMP(90DAYS) - AVAILABILITY REQUIRED 12PM TO 10PM

Good Food Holdings Companies•Lake Oswego, OR
•$19 - $25

About The Position

The Cashier operates cash registers and point-of-sale systems, processes and bags customer orders, and performs carry-outs. The role provides exceptional customer service and contributes to a positive, collaborative team environment. The position is in the Front End department and reports to the Front End Manager. This is a temporary position for 90 days, with availability required from 12 p.m. to 10 p.m. The store operates seven days a week, year-round, so shifts may include evenings, weekends, and holidays based on business needs. Schedules may change with seasonal or staffing needs. The cashier supports customers at regular and self-checkout registers, follows cash-handling and return procedures, assists with opening and closing preparation, and helps maintain product, recycling, and department areas. Team members are expected to follow company and regulatory food and workplace safety requirements, complete required training and certifications, represent company values, and contribute to an inclusive and respectful workplace. Work takes place in a grocery store environment that may have wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in some locations, and exposure to certain allergens or chemicals. The role involves frequent standing and walking and may require lifting, carrying, pushing, pulling, reaching, bending, and occasional use of stairs, step stools, or ladders. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

  • Must complete and maintain required food and work safety training and certifications.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Entry-level experience with MS Office.
  • Ability to learn new computer software and technology.
  • Availability required from 12 p.m. to 10 p.m.
  • Reliable and predictable attendance in accordance with attendance policy and applicable laws.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience.
  • Knowledge of retail Front End operations and/or cash-handling experience.
  • Working knowledge of POS, inventory, or other retail-specific software.

Responsibilities

  • Engage customers in a friendly manner and seek opportunities to exceed expectations and improve the customer experience.
  • Ring up and bag groceries according to company best practices and customer preferences; assist with carry-outs as needed.
  • Assist customers in the self-checkout area, using terminals or mobile devices to monitor and support transactions.
  • Prepare the Front End department for store opening and closing.
  • Follow cash-handling, register, and return procedures; keep the cash drawer organized.
  • Comply with alcohol sales regulations.
  • Process returns according to policy and seek help from a lead or manager for complex returns.
  • Use the Front End resource guide and store walks to learn PLUs and accurately process customer orders.
  • Assist with product go-backs; restock, rotate, and face products, check quality and expiration dates, and handle damaged or spoiled products according to policy.
  • Assist customers with container returns and maintain bottle-count and recycling areas, including manual container counts as needed.
  • Maintain cleanliness, organization, and rotation of areas, products, and supplies; assist with light cleaning and housekeeping when needed.
  • Stay aware of current advertisements, promotions, holidays, and events, and continue learning about products throughout the store.
  • Follow work and food safety policies, help maintain equipment and store cleanliness, and inform management of problems.
  • Work cooperatively with team members, customers, and vendors; respond constructively to feedback and use sound judgment in job-related tasks and interactions.
  • Conserve company resources and perform other assigned tasks and duties.

Benefits

  • Employee Assistance Program (EAP) access for all staff.
  • 30% staff shopping discount.
  • Eligible regular-status full-time staff who regularly work at least 24 hours per week and have worked for 60 days may receive medical, dental, vision, pre-tax spending accounts, life, accidental death and dismemberment, and disability benefits.
  • Eligible full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years old may participate in the 401(k) program.
  • PTO accrual begins on the first day of employment; accrual depends on hours worked and tenure.
  • Paid holidays may be available depending on schedule and tenure.
  • Supplemental leave pay, such as parental or bereavement leave.
  • Store incentive program based on financial and operational goals.
  • Paid time for volunteering at a 501(c)(3) nonprofit.
  • Discounts on some forms of public transportation.
  • Adoption assistance.
  • Up to $40 reimbursement for a birthday dinner or New Seasons Market groceries.
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