About The Position

The Grocery Clerk stocks, rotates and faces grocery products, provides exceptional customer service and contributes to a positive, collaborative team environment. The role supports department opening and closing, product presentation, merchandise receiving, cleanliness, pricing and signage, and may assist with inventories and ordering. The position is temporary for 90 days and scheduled for 25 hours per week, with availability required between 4 a.m. and 10 p.m. The position works in a grocery store environment and follows schedules shaped by business needs, which may change seasonally or with staffing needs. The role requires reliable attendance, flexibility as priorities change, adherence to work and food safety policies, and conduct consistent with the company’s mission, values, and sustainability program. Store operations run seven days a week, year-round, so shifts may include evenings, weekends and holidays. Work is performed at a medium physical-demand level. Employees are frequently or continuously on their feet, with a mix of standing and walking; sitting is seldom required. Depending on location, occasional climbing of stairs, step stools or ladders may be required. The work environment may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in all temperatures, and exposure to certain allergens or chemicals. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

  • Basic math or computation skills.
  • Ability to read, understand and follow verbal and written instructions.
  • Ability to complete and maintain required food and work safety trainings or certifications.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Reliable and predictable attendance, and ability to work a schedule based on business needs that may change seasonally or due to staffing needs.
  • Ability to work evenings, weekends and holidays as required by business needs.
  • Ability to work on feet frequently or continuously, including standing and walking; occasional climbing of stairs, step stools or ladders may be required depending on location.
  • Ability to occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.

Nice To Haves

  • Previous customer service, food service, retail or grocery experience is preferred.

Responsibilities

  • Prepare the Grocery department for store opening and closing.
  • Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
  • Stock, rotate and face products while monitoring quality and expiration dates.
  • Build displays and arrange products to create attractive presentations featuring unique, seasonal or promoted items.
  • Complete customer special orders and provide follow-through as needed.
  • Receive and unload merchandise; check its quality, count and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization and rotation of department areas, products and supplies.
  • Maintain accurate pricing and signage consistent with merchandising standards.
  • Handle damaged and spoiled products according to company policy.
  • Follow shift-specific guidelines, tasks and responsibilities; may participate in inventories and ordering.
  • Stay aware of current advertisements, promotions, holidays and events, and continue learning about department products.
  • Notify the department manager or Manager On Duty about customer service, safety, productivity, security or other situations that could adversely affect the store.
  • Provide friendly customer service, collaborate respectfully with team members, customers and vendors, and contribute to an inclusive workplace.
  • Follow company rules, department guidelines, work and food safety policies, applicable regulations, and the company’s mission, values and sustainability program.
  • Conserve company resources, maintain equipment, contribute to store cleanliness, and inform management of problems.
  • Perform other tasks and duties as assigned.
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