About The Position

The Bakery Clerk prepares coffee, beverages, and pastry products; stocks, packages, labels, and slices bakery products; and provides exceptional customer service while contributing to a positive, collaborative team environment. The role supports bakery opening and closing, maintains product quality and merchandising standards, and helps keep department areas clean, organized, and safe. The position works in a grocery store environment. It involves frequent standing and walking, frequent stooping, bending, crouching, and hand and wrist use, and occasional climbing depending on the location. The role may involve wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in some locations, and exposure to certain allergens or chemicals. Reasonable accommodations are available to qualified applicants and employees with disabilities. This is a temporary position for 90 days, scheduled for 25 hours per week. Availability is needed between 10 a.m. and 8 p.m. The store operates seven days a week and 365 days a year, so shifts may include evenings, weekends, and holidays based on business needs.

Requirements

  • Previous customer service, food service, retail, or grocery experience is preferred.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Ability to work independently, manage time effectively, and multitask in a fast-paced environment.
  • Must complete and maintain required food and work safety trainings and/or certifications.
  • Ability to meet the position’s physical demands, including frequent standing and walking, frequent stooping, bending, crouching, and hand and wrist use; occasional climbing may be required depending on location.
  • The position may require occasionally lifting 50 pounds and frequently lifting or carrying objects weighing up to 25 pounds.
  • Availability needed between 10 a.m. and 8 p.m.; shifts may include evenings, weekends, and holidays according to business needs.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience.

Responsibilities

  • Prepare the Bakery department for store opening and closing.
  • Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
  • Prepare coffee and other beverages to customer and vendor specifications.
  • Prepare, wrap, weigh, tare, price, and present Bakery department products.
  • Build displays and arrange products to create attractive presentations, highlighting featured, unique, and seasonal items.
  • Stock, rotate, and face products, monitoring product quality and expiration dates.
  • Handle damaged and spoiled products according to company policy.
  • Receive and unload merchandise; check its quality, count, and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization, and rotation of department areas, products, and supplies.
  • Maintain accurate pricing and signage in accordance with merchandising standards.
  • Complete customer special orders thoroughly and provide follow-through as needed.
  • Follow shift-specific guidelines, tasks, and responsibilities; may participate in inventories and ordering.
  • Stay aware of current advertisements, promotions, holidays, and events, and maintain familiarity with department products.
  • Notify the department manager or Manager On Duty about customer service, safety, productivity, security, or other situations that may adversely affect the store.
  • Provide reliable and predictable attendance, adapt to changing schedules and priorities, and shift tasks as department or store needs change.
  • Complete and maintain required food and work safety trainings or certifications; follow company and regulatory safety policies and contribute to store cleanliness.
  • Work cooperatively and respectfully with team members, customers, and vendors; represent company values and contribute to an inclusive working and learning environment.
  • Use company resources responsibly, respond constructively to feedback, and demonstrate sound judgment in work tasks and interactions.
  • Perform other tasks and duties as assigned.
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