Prepared Foods Clerk - TEMP(90DAYS-30HRS/WK) - AVAILABILITY REQUIRED 9AM TO 10PM

New Seasons Market•Portland, OR

6d•Onsite

About The Position

The Prepared Foods Clerk prepares, stocks, weighs, and packages Prepared Foods products; provides exceptional customer service; and contributes to a positive, collaborative team environment. This is a temporary, 90-day position scheduled for 30 hours per week, with availability required from 9 a.m. to 10 p.m. The role reports to the Prepared Foods Manager and is classified as non-exempt. The clerk helps prepare the department for opening and closing, assists customers with product selection and recommendations, and prepares and presents products and made-to-order items. The role also involves receiving and stocking merchandise, maintaining product quality, pricing, signage, cleanliness, and organization, and following food-safety, workplace-safety, and company policies. Work takes place in a grocery store and may include evening, weekend, and holiday shifts according to business needs. Employees are expected to work cooperatively, contribute to an inclusive environment, respond constructively to feedback, use sound judgment, conserve company resources, and support the company’s mission, values, and sustainability program. Duties may change with business needs, and other tasks may be assigned.

Requirements

Complete and maintain any required food and workplace safety trainings or certifications.
Demonstrate reliable and predictable attendance and work a schedule informed by business needs, which may change seasonally or with staffing needs.
Be available to work evening, weekend, and holiday shifts as required by business needs.
Demonstrate customer-service skills, a solutions-oriented approach, sound judgment, and constructive communication.
Contribute to a diverse and inclusive working and learning environment.
Follow company policies, department guidelines, and applicable food- and workplace-safety requirements.
Meet the stated medium physical demands: frequently and up to continuously stand and walk; frequently use hands and wrists for grabbing, twisting, and pulling; occasionally climb stairs, step stools, or ladders depending on location; and occasionally lift up to 50 pounds or frequently lift or carry up to 25 pounds.

Nice To Haves

Previous customer service, food service, retail, or grocery experience.
Knowledge of retail grocery Prepared Foods, Deli, or food production departments, or similar restaurant, café, or food-industry experience.
Familiarity with department products, culinary terminology, product labeling, and common dietary restrictions, with willingness to continue learning.

Responsibilities

Prepare the Prepared Foods department for store opening and closing.
Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
Prepare, cut, wrap, weigh, tare, price, and present Prepared Foods products.
Stock and maintain department cases and stations.
Process made-to-order items accurately and promptly; assist with food preparation and production.
Complete customer special orders and provide follow-through as needed.
Stock, rotate, and face products while monitoring quality and expiration dates.
Receive and unload merchandise; check quality, count, and condition, and communicate issues to management and the merchandising team.
Maintain cleanliness, organization, product and supply rotation, accurate pricing, and signage according to merchandising standards.
Follow shift-specific guidelines, tasks, and responsibilities; stay aware of current advertisements, promotions, holidays, and events.
Handle damaged and spoiled products according to company policy.
Notify the department manager or Manager on Duty about customer service, safety, productivity, security, or other issues that could adversely affect the store.
Follow company rules and food- and workplace-safety policies, including applicable regulatory requirements.
Work cooperatively with team members, customers, and vendors; contribute to an inclusive workplace and respond constructively to feedback.
Conserve company resources, maintain equipment, contribute to store cleanliness, and perform other assigned duties.