Barista - Temporary

Barnes & Noble•Manchester, NH

27d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items while contributing to the effective operation and attractive presentation of the Café. The role includes serving customers at the register, stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and carrying out cleaning and product-dating procedures. Baristas also support the bookfloor team when needed and may work in other stores to support the wider Cluster if able and needed. The position requires reliable attendance, flexibility to help fill scheduling gaps, a positive and considerate approach to coworkers, cheerful customer service, and willingness to learn. Baristas are trained to use café technology, maintain merchandising and cleanliness standards, follow food safety and hygiene procedures, and understand loss prevention and de-escalation practices. As their expertise grows, they develop product knowledge, support café sales and promotions, and make food and beverage customization recommendations. The stated career path may advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including availability to help fill scheduling gaps.
Bring a positive, energetic, dependable, and hardworking approach to assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable using registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Help unpack and stock deliveries and maintain the bake case and dining area.
Prepare food and drinks accurately using product information and available tools.
Maintain café cleanliness and presentation, including daily and weekly cleaning tasks and visual merchandising of counters and retail fixtures.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed and, if able and needed, support other stores in the wider Cluster.
Follow loss prevention procedures and use de-escalation techniques; identify theft or problematic behaviors and seek support.
Build knowledge of café products, gifting, promotions, customization options, café retail, and training tools.
Use café safety, hygiene, and sanitation knowledge to maintain standards and support key products and promotions.
Comply with company policies and procedures.