Barista - Temporary

Barnes & Noble•Redlands, CA

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly, professional service at the register. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach, consideration for colleagues, cheerful customer service, and a willingness to learn and enjoy the work. The position requires learning and applying café operational skills, including using registers and other technology, merchandising, receiving and stocking products, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. Baristas may also support the bookfloor team and other stores in the wider Cluster when able and needed. As their expertise develops, they build product and promotion knowledge, advise customers on customizations, support sales objectives, and follow café safety, hygiene, and sanitation standards. The role complies with company policies and procedures and offers a potential career path to Senior Barista. The job is temporary. The posting states an hourly rate starting at $20.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location; eligibility and plan terms apply.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain the Café’s attractive presentation, cleanliness, and efficient operation.
Unpack and stock deliveries; maintain the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products consistently and correctly.
Maintain counter, floor-fixture, and café retail merchandising and presentation.
Support the receiving and stocking process and assist the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Develop knowledge of beverage, bakery, savory, gifting, and café retail products; share it with customers and colleagues.
Support sales objectives, promotions, and product customization recommendations.
Use Café training tools appropriately and comply with company policies and procedures.
Provide flexible support for scheduling gaps and other stores in the Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for applicable scheduled hours)
Company-paid holidays (for applicable scheduled hours)
401(k) with company match (for applicable scheduled hours)
Transit benefits (for applicable scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)