Barista - Temporary

Barnes & Noble•Augusta, ME

20d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, helping them choose beverages and café items, and providing quick, friendly, professional service at the register. The role helps keep the Café attractive and running efficiently by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and completing cleaning tasks. Baristas are expected to be dependable, punctual, positive, supportive of colleagues, cheerful with customers, willing to learn, and flexible in responding to store scheduling needs. The stores are open from early mornings to late evenings every day, including weekends and most holidays. Baristas learn and perform operational duties using registers, computers, tablets, programs, recipe guides, product specification sheets, and other tools. They maintain café and retail presentation, receive and stock deliveries, follow FIFO and product-dating practices, prepare food and beverages accurately, and follow cleaning, safety, hygiene, and sanitation procedures. They may also support the bookfloor team, follow loss-prevention procedures, identify theft or problematic behavior, and seek support when needed. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As their experience grows, Baristas build knowledge of beverage, bakery, savory, gifting, and café retail products; maintain appealing presentations; communicate promotions and key sales objectives; recommend customizations; and use café training tools. Employees who master the role’s skills are expected to advance along the career path to Senior Barista. The position is temporary. The starting hourly rate is $15.25, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location and are subject to the terms of the applicable plans.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoy working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Operate registers quickly and reliably while providing friendly, professional customer service.
Maintain the presentation, cleanliness, and efficient operation of the Café, including the bake case and dining area.
Unpack and receive deliveries and accurately stock products.
Prepare food and drinks properly and accurately, using product information and recipe resources as needed.
Maintain café and retail fixtures through merchandising and visual presentation.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, sanitation, and product-dating procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and, when needed, other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build product knowledge and share information about café offerings, promotions, and key sales objectives with customers and colleagues.
Recommend food and beverage customizations and support café retail options.
Use café training tools appropriately and comply with company policies and procedures.