Barista - Temporary

Barnes & Noble•Akron, OH
•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also helps maintain an attractive, clean, and efficiently run Café by stocking deliveries, presenting food and retail items, and serving customers quickly and professionally at the register. Baristas learn and perform a range of operational tasks, including using registers and other technology, preparing food and drinks accurately, maintaining café and retail displays, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may also work at other stores when needed and able. As their knowledge develops, Baristas build familiarity with café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. The role is expected to develop toward the next career step, Senior Barista, as the employee demonstrates mastery of the required skills. The position is temporary.

Requirements

  • Demonstrate reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including early mornings, late evenings, weekends, and most holidays.
  • Have a positive, energetic, dependable approach to assigned work.
  • Be supportive and considerate of colleagues and cheerful and helpful with customers.
  • Show willingness and aptitude to learn new skills and knowledge.
  • Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
  • Comply with company policies and procedures.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them select beverages and café items.
  • Operate registers quickly, reliably, and professionally.
  • Maintain attractive presentation and cleanliness in the Café, including the bake case, dining area, counter, and retail fixtures.
  • Unpack and receive deliveries and stock products efficiently and accurately.
  • Prepare food and drinks correctly, using product information and recipe guides as needed.
  • Complete daily and weekly café cleaning tasks during shifts.
  • Follow FIFO practices and date products consistently and correctly.
  • Support the bookfloor team when needed and work collaboratively across stores when able and required.
  • Learn café products, promotions, customization options, and retail offerings, and share relevant information with customers and colleagues.
  • Support sales objectives, promotions, and key café products.
  • Follow café safety, hygiene, sanitation, loss prevention, and de-escalation procedures; identify and seek support for theft or problematic behavior.
  • Maintain reliable attendance, be punctual, and fill scheduling gaps when able.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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