Barista - Temporary

Barnes & Noble•Saint Cloud, MN

4d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the barista role. The position involves learning and applying the operational competencies of a Barnes & Noble barista, including café presentation, visual merchandising, food and beverage preparation, register use, receiving and stocking deliveries, cleaning, FIFO and product dating practices, and loss prevention procedures. As their experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. They may also support the bookfloor team or work at other stores when able and needed. Successful Baristas are expected to develop mastery of the role and advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill gaps when able.
A positive, willing, energetic, and reliable approach to assigned work.
A supportive and considerate attitude toward colleagues.
A cheerful and helpful approach to customers.
Aptitude and willingness to learn new skills and acquire new knowledge.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Unpack, receive, and accurately stock deliveries.
Operate registers quickly, competently, and reliably while providing friendly service.
Prepare food and drinks accurately, using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and consistently date products correctly.
Support the bookfloor team when needed.
Understand loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors and issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Share knowledge of limited-time offers, promotions, and sales objectives with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and follow safety, hygiene, and sanitation standards.
Maintain reliable, punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, collaboratively support other stores in the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for qualifying scheduled hours)
Company-paid holidays (for qualifying scheduled hours)
401(k) with company match (for qualifying scheduled hours)
Transit benefits (for qualifying scheduled hours)
Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)