Barista - Temporary

Barnes & Noble•West Jordan, UT

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them find suitable beverages and café items. The role supports an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, and operating registers with quick, friendly, professional service. The Barista learns and performs café operations, including preparing food and drinks, merchandising, cleaning, receiving and stocking deliveries, applying FIFO and product-dating practices, and following safety, hygiene, and sanitation procedures. The role also supports the bookstore floor when needed and follows loss-prevention procedures and de-escalation techniques. With experience, the Barista builds product and promotional knowledge, helps customers customize orders, and is expected to develop toward the Senior Barista career step. Work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. The employee may work at other stores when able and as needed to support the wider Cluster. Compliance with company policies and procedures is required.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and store knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical tasks involving prolonged standing, repetitive bending, lifting, and extensive walking.

Nice To Haves

Enjoy working as a barista.
Availability to support other stores in the wider Cluster when needed.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain an attractive, clean, and efficiently run Café, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Support receiving, unpacking, and accurate stocking of deliveries.
Prepare food and drinks accurately using product knowledge, colleagues, recipe guides, and product specification sheets.
Complete daily and weekly café cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products; use that knowledge to maintain appealing presentation and support sales objectives and promotions.
Recommend effective food and beverage customizations to customers and use café training tools appropriately.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
Company-paid holidays for eligible scheduled hours.
401(k) with company match for eligible scheduled hours.
Comprehensive medical, dental, and vision benefits for eligible scheduled hours.
Healthcare and dependent-care spending accounts for eligible scheduled hours.
Disability benefits for eligible scheduled hours.
Life insurance for eligible scheduled hours.
Transit benefits for eligible scheduled hours.
Tuition reimbursement for eligible scheduled hours.