Barista - Temporary

Barnes & Noble • Fort Lauderdale, FL

7d • Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports the café’s presentation and efficient operation by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register.

Baristas learn and perform operational tasks including using registers and other technology; merchandising and maintaining café and retail displays; preparing food and beverages accurately; receiving and stocking deliveries; completing daily and weekly cleaning; following FIFO and product-dating practices; and supporting the bookfloor team when needed. The role also involves following loss-prevention procedures and using de-escalation techniques.

As their experience grows, Baristas build knowledge of café products, promotions, customization options, training tools, and safety, hygiene, and sanitation procedures. They use that knowledge to maintain appealing displays and support sales objectives. With demonstrated mastery of the role’s skills, Baristas are expected to advance to Senior Barista. Baristas must comply with company policies and procedures. The position involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and needed to support the wider Cluster.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Positive, energetic, dependable approach to assigned work.
• Supportive and considerate conduct toward colleagues and customers.
• Willingness and aptitude to learn new skills and store knowledge.
• Ability to use varied technology, including registers, computers, and tablets.
• Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.
• Willingness to support other stores when able and needed.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them select beverages and café items.
• Maintain attractive café presentation and support efficient café operations.
• Unpack and stock deliveries, and tidy the bake case and dining area.
• Operate registers quickly, reliably, and professionally.
• Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Maintain café cleanliness and merchandising, including counter and floor retail fixtures.
• Prepare food and drinks accurately using product knowledge, colleagues’ guidance, recipe guides, product specification sheets, and other tools.
• Complete daily and weekly cleaning tasks during shifts.
• Follow FIFO practices and date products correctly and consistently.
• Support the bookfloor team when needed.
• Follow loss-prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Develop knowledge of beverage, bakery, savory, and gifting products and use it to maintain appealing displays.
• Share knowledge of new limited-time offers and café promotions with customers and colleagues, and support sales objectives.
• Recommend food and beverage customizations to customers.
• Use café training tools appropriately and follow café safety, hygiene, and sanitation guidelines and procedures.
• Maintain reliable, punctual attendance and be flexible and responsive to store scheduling needs when able.
• Support colleagues and contribute positively to the team.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
• Company-paid holidays (eligibility varies by scheduled hours)
• Transit benefits (eligibility varies by scheduled hours)
• 401(k) with company match (eligibility varies by scheduled hours)
• Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more
• Healthcare and dependent care spending accounts for employees scheduled 30 hours or more
• Disability benefits for employees scheduled 30 hours or more
• Life insurance for employees scheduled 30 hours or more
• Tuition reimbursement for employees scheduled 30 hours or more

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed