Barista - Temporary

Barnes & Noble•Wayne, NJ

9d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations, technology, merchandising, receiving and stocking, food and drink preparation, cleaning, FIFO practices, loss prevention, and de-escalation. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when needed and able, supporting the wider Cluster. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. They are expected to contribute to sales and product presentation and, upon demonstrating mastery of the role’s skills, may advance to Senior Barista. Employees must comply with company policies and procedures. The hourly rate starts at $16.00 and may depend on experience, seniority, geographic location, and other factors permitted by law.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, energetic, reliable, and purposeful approach to assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using registers, computers, tablets, programs, and other tools.
Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate the register quickly and reliably while providing professional customer service.
Receive, unpack, and accurately stock deliveries.
Prepare food and beverages correctly, using recipe guides, product specifications, and other available resources.
Complete daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and assist other stores in the Cluster when able and needed.
Apply loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support when appropriate.
Build and use product knowledge to support café presentation, sales objectives, promotions, and customer customization recommendations.
Use café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)