Barista - Temporary

Barnes & Noble•Thousand Oaks, CA

21d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers cheerfully and helpfully, answers questions, and connects readers with appropriate beverages and café items. The role supports the café team by maintaining an attractive presentation, helping the café run efficiently, unpacking and stocking deliveries, tidying the bakery case and dining area, and operating registers to provide quick, professional service. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration toward colleagues, a helpful attitude with customers, and a willingness to learn. They work as part of a busy team and are trained to perform café operations, including preparing food and drinks, merchandising, receiving and stocking products, cleaning, and following food safety and inventory practices. They may support the bookfloor team and, if able and needed, work in other stores in the wider cluster. As they gain experience, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, product customization, retail offerings, and café safety and sanitation. They use this knowledge to maintain appealing displays, support sales, and assist customers and colleagues. With demonstrated mastery of the role’s skills, Baristas are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
A positive, energetic, reliable, and purposeful approach to assigned work.
Consideration and helpfulness toward colleagues and customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and recommend beverages and café items.
Maintain attractive café presentation and cleanliness, including the bakes case, dining area, counter, and retail fixtures.
Operate registers quickly, competently, and reliably.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and help other stores in the cluster when able and needed.
Learn café products and promotions, make food and beverage customization recommendations, and share relevant information with customers and colleagues.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Comply with company policies and procedures.