Barista - Temporary

Barnes & Noble•Christiansburg, VA

22d

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive, clean presentation; stocking deliveries; tidying the bake case and dining area; and operating registers to provide quick, friendly, professional service. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and helpful approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. Above all, they should enjoy being a barista. Baristas are trained to use registers, computers, tablets, programs, and other tools; maintain café and retail-fixture presentation; receive and stock deliveries; prepare food and drinks accurately using recipes and product information; perform daily and weekly cleaning; follow FIFO and product-dating practices; support the bookfloor team when needed; and follow loss-prevention and de-escalation procedures. With experience, they develop product knowledge across beverages, bakery, savory items, and gifting, use it to support sales and promotions, make customization recommendations, and apply café safety, hygiene, and sanitation procedures. They comply with company policies and procedures. As skills develop, the expected next career step is Senior Barista. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and when needed to support the wider cluster. The stated starting hourly rate is $14.00, depending on experience, seniority, geographic location, and other legally permitted factors. Benefits vary by scheduled weekly hours and location; listed offerings include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, medical, dental and vision coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill gaps when able.
Positive, purposeful, energetic, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform the role's physical activities, including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain café presentation and cleanliness, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers to serve customers quickly and reliably.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other tools.
Complete daily and weekly café cleaning tasks and follow café safety, hygiene, and sanitation standards.
Follow FIFO practices and date products correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, customization options, retail offerings, and training tools, and use that knowledge to support customers and sales.
Comply with company policies and procedures.
Support other stores in the wider cluster when able and needed.