Barista - Temporary

Barnes & Noble•Town of Brookhaven, NY

16d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also helps keep the Café attractive and running efficiently by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and completing cleaning tasks. Baristas are expected to be reliable, positive, helpful to colleagues and customers, willing to learn, and enthusiastic about the work. Baristas are trained to use café technology and tools, maintain café and retail merchandising, operate registers, receive and stock deliveries, prepare food and drinks accurately, follow FIFO and product-dating practices, and apply loss-prevention and de-escalation procedures. They may support the bookfloor team and, when able and needed, work in other stores within the wider Cluster. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. With experience, Baristas develop knowledge of beverage, bakery, savory, gifting, and café retail products; maintain appealing presentations; support sales goals and promotions; recommend customizations; use café training tools; and follow safety, hygiene, and sanitation standards. Employees who master the role may advance to Senior Barista. The employee must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, reliable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Help maintain Café presentation, cleanliness, counter and floor fixtures, and the dining area.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product information, recipe guides, and other tools.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able, support other stores in the Cluster.
Use product knowledge to maintain appealing displays, support sales objectives and promotions, and recommend food and beverage customizations.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Comply with company policies and procedures.