Barista - Temporary

Barnes & Noble • Hamilton, OH

21d • Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers cheerfully, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive presentation, unpacking and stocking deliveries, tidying the bake case and dining area, and serving customers quickly and professionally at the register.

Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The café is open early mornings through late evenings every day, including weekends and most holidays.

The role involves learning and performing café operations, including using registers and other technology, merchandising and cleaning, preparing food and drinks accurately, receiving and stocking products, following FIFO and product-dating practices, supporting the bookfloor team, and following loss-prevention procedures. Baristas build knowledge of café products, promotions, customization options, training tools, and food safety, hygiene, and sanitation standards. As skills develop, Baristas are expected to progress toward the Senior Barista career step. Physical activity includes prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and when needed to support the wider Cluster. The role requires compliance with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
• A positive, energetic, hardworking, and reliable approach to assigned tasks.
• A supportive and considerate approach to colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and knowledge.
• Interest in and enjoyment of working as a barista.
• Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
• Ability to work in other stores when able and when needed to support the wider Cluster.

Responsibilities

• Welcome customers, answer questions, and help them select beverages and café items.
• Maintain attractive café presentation and support efficient café operations.
• Unpack and stock deliveries, and tidy the bake case and dining area.
• Operate registers quickly, reliably, and professionally.
• Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Maintain café, counter, and floor retail presentation and cleanliness through merchandising and cleaning tasks.
• Prepare food and drinks accurately using product knowledge, colleagues, recipe guides, product specification sheets, and other tools.
• Complete daily and weekly cleaning tasks during shifts.
• Follow First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors and issues.
• Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing presentation.
• Support sales objectives and café promotions by sharing product knowledge with customers and colleagues.
• Recommend food and beverage customizations to customers.
• Use café training tools appropriately and follow café safety, hygiene, and sanitation procedures.
• Support the success of key products and promotions.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for applicable scheduled hours.
• Company-paid holidays for applicable scheduled hours.
• 401(k) with company match for applicable scheduled hours.
• Medical, dental, and vision health benefits for applicable scheduled hours.
• Healthcare and dependent care spending accounts for applicable scheduled hours.
• Disability benefits for applicable scheduled hours.
• Life insurance for applicable scheduled hours.
• Transit benefit for applicable scheduled hours.
• Tuition reimbursement for applicable scheduled hours. Benefits vary according to scheduled hours and may vary by location and state regulations.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed