Barista - Temporary

Barnes & Noble•Surprise, AZ

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role contributes to an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to be cheerful, helpful, dependable, supportive of colleagues, willing to learn, and enthusiastic about the work. The role requires learning and applying operational skills, including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and beverages accurately, maintaining cleanliness, following FIFO and product-dating practices, and observing loss-prevention procedures. Baristas may also support the bookfloor team and, when able and needed, work in other stores in the wider Cluster. As experience grows, Baristas build knowledge of café products, promotions, customization recommendations, retail options, training tools, and food safety, hygiene, and sanitation procedures. The role offers a path to Senior Barista as skills develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, purposeful, energetic, and reliable approach to assigned tasks.
Considerate, supportive teamwork and willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Use registers to serve customers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks properly and accurately, using recipe guides, product specifications, and available knowledge.
Complete daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Follow First In First Out (FIFO) practices and date products correctly.
Support colleagues and the bookfloor team as needed.
Use loss-prevention procedures and de-escalation techniques; identify theft or problematic behaviors and seek support as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and share relevant product and promotion information with customers and colleagues.
Recommend food and beverage customizations and support sales objectives, key products, and promotions.
Use café training tools appropriately and comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.