Barista - Temporary

Barnes & Noble•Burnsville, MN

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to work reliably and cheerfully, support colleagues, learn new skills, and follow company policies and procedures. The position requires proficiency in café operations, including using registers and other technology, maintaining café and retail displays, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. Baristas may also support the bookfloor and, when able and needed, work in other stores in the wider Cluster. As their knowledge grows, Baristas develop familiarity with beverage, bakery, savory, and gifting products; maintain appealing displays; support promotions and sales objectives; recommend customizations; use café training tools; and follow safety, hygiene, and sanitation standards. With mastery of the role’s skills, Baristas are expected to advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Work positively, purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and acquire store knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop proficiency in café merchandising, register operation, stocking, food and beverage preparation, cleaning, FIFO, and product dating.
Follow café safety, hygiene, sanitation, loss-prevention, and company procedures.
Be able to perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain the attractive presentation and efficient operation of the Café, including the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and beverages correctly, using recipe guides, product specifications, and available knowledge.
Maintain café cleanliness by completing daily and weekly cleaning tasks.
Follow FIFO practices and date products accurately and consistently.
Maintain counter and floor retail fixtures and café merchandising.
Support the bookfloor team when needed and, when able, assist other stores in the Cluster.
Follow loss-prevention procedures, identify theft or problematic behaviors, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, customization options, retail offerings, training tools, and café safety, hygiene, and sanitation standards.
Support key sales objectives, product promotions, and café retail execution.
Maintain reliable and punctual attendance, perform assigned tasks dependably, and support colleagues and customers.
Comply with company policies and procedures.