Barista - Temporary

Barnes & Noble•Virginia Beach, VA

About The Position

A Barnes & Noble Barista welcomes customers cheerfully, answers questions, and helps customers choose beverages and café items. The role supports the café team by maintaining an attractive, clean presentation; stocking deliveries; tidying the bakery case and dining area; and operating registers quickly and professionally. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, helpfulness toward customers, and a willingness to learn and enjoy the work. Baristas work as part of a busy team and are trained to use café technology, maintain merchandising and cleanliness standards, operate registers, receive and stock deliveries, prepare food and beverages accurately, follow FIFO and product-dating practices, complete cleaning tasks, support the bookfloor team, and follow loss-prevention and de-escalation procedures. As their experience grows, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing displays; support sales objectives and promotions; recommend customizations; use training tools; and follow café safety, hygiene, and sanitation standards. Employees who demonstrate mastery are expected to advance to Senior Barista. The position may involve working in other stores when needed and able.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Have a positive, energetic, reliable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be willing to master the operational competencies of a Barnes & Noble Barista.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and recommend beverages and café items in a cheerful and helpful manner.
Maintain attractive café presentation, cleanliness, and efficient daily operations.
Unpack and stock deliveries; tidy the bakery case and dining area.
Operate registers quickly, accurately, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café counters, floor fixtures, and retail displays through effective merchandising.
Prepare food and beverages accurately using product information and recipe guides.
Complete daily and weekly café cleaning tasks during shifts.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of café beverages, bakery and savory options, gifting, retail products, promotions, and customization recommendations.
Share product and promotional knowledge with customers and colleagues and support sales objectives.
Use café training tools and follow safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.