Barista

SSA Group, LLC • San Antonio, TX

15d • $13

About The Position

The Barista prepares coffee, tea, other beverages, and food items according to shop standards while maintaining coffee and espresso machines and a clean, safe, organized work environment. The role includes opening and closing duties, preparation for service, and meeting daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards. Baristas deliver warm, welcoming guest experiences, respond to feedback, communicate service or quality issues to supervisors, and stay knowledgeable about menu items, prices, and specials. The position also supports inclusive team practices, sustainability and conservation efforts, and community engagement. Other tasks may be assigned as needed.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving and decision-making skills, together with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and takes initiative.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Nice To Haves

• Previous barista experience is preferred.

Responsibilities

• Prepare coffee, tea, other beverages, and food items according to shop standards.
• Maintain cleanliness of coffee and espresso machines.
• Perform opening and closing responsibilities and prep as needed to support efficient service.
• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Meet daily quick-service, food-service, safety and quality, availability, merchandising, and guest-service standards.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Ensure proper uniform, hygiene, hand-washing, and glove use.
• Maintain a safe work environment by following SSA safety rules.
• Support the operation in the assigned role and assist in other areas as needed.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate daily service or quality issues to the Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Maintain a clean, safe, and organized work environment and uphold sanitation requirements.
• Understand and follow company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units.
• Help remove barriers and empower growth and opportunity for team members at all levels.
• Model sustainability and conservation efforts, understand their application in the business, and provide opportunities to teach unit staff as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed