Barista - Temporary

Barnes & Noble•Oak Brook, IL

1d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive café presentation and efficient daily operations, including stocking deliveries, maintaining the bake case and dining area, and serving customers professionally at the register. The position requires learning and applying operational skills such as using registers and other technology, preparing food and drinks accurately, merchandising café and retail fixtures, receiving and stocking deliveries, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques, and apply café safety, hygiene, and sanitation guidelines. As experience grows, the Barista develops knowledge of beverage, bakery, savory, and gifting products; maintains appealing product presentation; supports promotions and sales objectives; and recommends customizations to customers. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Employees may work in other stores when needed and able. The position is temporary, and the stated starting hourly rate is $16.00, depending on experience, seniority, geographic location, and other factors permitted by law. Advancement may lead to Senior Barista.

Requirements

Enjoy working as a barista and demonstrate a positive, energetic, reliable, and helpful approach to work.
Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
Be willing to learn new skills and acquire knowledge of store operations and café products.
Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and considerable walking.
Be able to work in other stores when able and when needed.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipe guides, product specifications, and available team knowledge.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team and, when needed, other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques.
Build knowledge of café products and use it to maintain presentation, support promotions and sales objectives, and recommend food and beverage customizations.
Use café training tools and follow safety, hygiene, and sanitation standards.
Comply with company policies and procedures.
Maintain reliable attendance, punctuality, flexibility, and a supportive and helpful approach toward customers and colleagues.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Comprehensive medical, dental, and vision benefits for eligible scheduled hours
Healthcare and dependent care spending accounts for eligible scheduled hours
Disability benefits for eligible scheduled hours
Life insurance for eligible scheduled hours
Transit benefits for eligible scheduled hours
Tuition reimbursement for eligible scheduled hours