Barista | Wellesley

Blank Street•Wellesley, MA

14h•$17 - $18•Onsite

About The Position

As a Barista at Blank Street, you help bring the company’s mission to life for customers by crafting high-quality drinks, creating memorable customer experiences, and working with the team to keep the store running smoothly. The role is hands-on and suited to someone who enjoys fast-paced settings, connecting with people, and providing great hospitality. Baristas learn the full menu and guide customers in choosing drinks; prepare beverages to recipe and standards; operate bar stations, equipment, POS, and store software; and help maintain a smooth workflow during busy periods. They provide warm, personalized service, resolve customer issues within their control, and escalate larger issues to a Shift Lead or Manager. The role also involves maintaining store cleanliness and presentation, setting up the station before service, caring for equipment, reporting faults, and following food safety, hygiene, and allergen procedures. Required training must be completed before the first shift. The posting describes both part-time and full-time schedules: part-time is 15–25 hours per week over three days, and full-time is 30–40 hours per week over four to five days. Both schedules require availability for two peak days (Friday, Saturday, or Sunday). Weekend and holiday availability is preferred.

Requirements

Complete all required training before the first shift.
Be able to lift 25 pounds or more (11 kg or more) and stand for long periods.
Be at least 18 years old.
Be authorized to work in the United States; employment authorization is verified through E-Verify after acceptance of an offer and completion of Form I-9.
Have availability that meets store needs: part-time requires 15–25 hours per week, three days per week, and availability for two peak days; full-time requires 30–40 hours per week, four to five days per week, and availability for two peak days. Peak days are Friday, Saturday, and Sunday.

Nice To Haves

Weekend and holiday availability is preferred.

Responsibilities

Learn the full menu and guide customers to appropriate drinks.
Prepare drinks according to recipes, measurements, and preparation standards, including espresso, steamed milk, and latte art.
Operate every bar station independently and follow standard operating procedures, including during busy periods.
Use bar equipment, POS systems, and store software efficiently.
Communicate needs, support teammates, and help maintain service flow during busy periods.
Greet customers, take orders, and serve them with warmth and positive energy.
Personalize customer interactions and help create memorable experiences.
Resolve customer issues within personal control and escalate larger issues to a Shift Lead or Manager.
Follow cleaning and presentation routines for the store, including retail displays and back-of-house areas.
Arrive in a clean, tidy uniform and set up the station before service.
Clean bar equipment to standard, identify faults, and report them to a manager as needed.
Follow food safety, hygiene, and allergen procedures.