Barista - Temporary

Barnes & Noble•Salisbury, MD

26d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps keep the Café attractive and running efficiently by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the work. They are trained to use café technology and registers; maintain café, counter, and retail-fixture presentation; receive and stock deliveries; prepare food and beverages accurately; complete cleaning tasks; follow FIFO and product-dating practices; support the bookfloor team when needed; and follow loss-prevention procedures and de-escalation techniques. As their knowledge develops, Baristas build familiarity with beverage, bakery, savory, gifting, and café retail products; maintain appealing displays; explain promotions and new limited-time-offer items; recommend customizations; use café training tools; and follow food safety, hygiene, and sanitation standards. The role may include working at other stores in the wider Cluster when able and needed. Baristas who master the role are expected to advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able.
Bring a positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Operate registers efficiently and provide friendly, professional service.
Help maintain the presentation, cleanliness, and efficient operation of the Café, including the bake case and dining area.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product information, recipe guides, and available support.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Maintain café, counter, and retail-fixture merchandising and visual presentation.
Support the bookfloor team when needed and, when able and required, support other stores in the Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Build product knowledge and use it to support café sales, promotions, product displays, and customer customization recommendations.
Follow café safety, hygiene, and sanitation guidelines and procedures.