Barista - Temporary

Barnes & Noble•Kansas City, MO

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports efficient café operations through stocking, maintaining attractive displays and clean dining areas, and providing quick, friendly, professional register service. Baristas are expected to be reliable, punctual, cheerful, helpful to customers and colleagues, flexible to store needs, and willing to learn new skills. The position involves learning and performing café operations, including using registers and other technology; merchandising and maintaining café and retail displays; receiving, unpacking, and stocking deliveries; preparing food and drinks accurately; carrying out cleaning tasks; following FIFO and product-dating practices; and applying loss-prevention and de-escalation procedures. Baristas may also support the bookfloor team and, when able and needed, other stores in the wider cluster. As experience develops, Baristas build knowledge of beverage, bakery, savory, gifting, and retail products; maintain appealing product presentation; share information about promotions; recommend food and beverage customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. The role is a step in a career path that may lead to Senior Barista. The position requires prolonged standing, repetitive bending, lifting, and extensive walking. Employees must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location. Listed benefits include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement, with eligibility depending on hours worked and plan terms.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate attitude toward colleagues and a helpful, cheerful approach to customers.
Willingness and aptitude to learn new skills and knowledge.
Comfort using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Provide quick, friendly, professional service at the register.
Maintain café presentation, cleanliness, counter and floor retail fixtures, and dining areas.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and support other stores in the cluster when able and needed.
Apply loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build product knowledge across beverage, bakery, savory, gifting, and café retail options.
Share knowledge about promotions and key sales objectives with customers and colleagues, and recommend food and beverage customizations.
Use café training tools appropriately and comply with company policies and procedures.