Barista - Temporary

Barnes & Noble•Clearwater, FL

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive, clean, and efficiently operating Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly, professional service at the register. The Barista is expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. Baristas are trained to use store technology, maintain café and retail displays, receive and stock deliveries, follow FIFO and product-dating practices, perform cleaning tasks, support the bookfloor when needed, and follow loss-prevention and de-escalation procedures. As experience develops, the Barista builds knowledge of beverage, bakery, savory, and gifting products; maintains appealing presentations; supports promotions and sales objectives; recommends customizations; and follows café safety, hygiene, and sanitation procedures. The position may involve working in other stores within the wider Cluster when able and needed. Baristas who demonstrate mastery of the role are expected to advance to Senior Barista. The role also requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain attractive café presentation, cleanliness, and efficient operations, including the bake case, dining area, counter, and retail fixtures.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks accurately using product information, recipe guides, and team knowledge.
Perform daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products correctly and consistently.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or concerning behavior and seek support as appropriate.
Build and apply product knowledge across beverages, bakery, savory options, gifting, and café retail offerings.
Support sales objectives, promotions, and key products by sharing relevant knowledge with customers and colleagues.
Recommend suitable food and beverage customizations to customers.
Use Café training tools appropriately.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
Company-paid holidays for employees scheduled 20 hours or more per week.
401(k) with company match for employees scheduled 20 hours or more per week.
Transit benefits for employees scheduled 20 hours or more per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits for employees scheduled 30 hours or more per week.
Life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.