Barista - Temporary

Barnes & Noble•Peoria, IL

20d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations and an attractive presentation by stocking deliveries, maintaining the bake case and dining area, and serving customers professionally at the register. Baristas learn and perform operational duties including using registers and other technology, merchandising café and retail fixtures, preparing food and drinks, receiving and stocking deliveries, completing cleaning tasks, dating products and following First In First Out (FIFO) practices. They also support the bookfloor team as needed and follow loss-prevention, de-escalation, safety, hygiene, and sanitation procedures. The job involves prolonged standing, repetitive bending, lifting, and frequent walking. Employees may work in other stores when able and when needed to support the wider Cluster. As experience develops, Baristas build knowledge of café products, promotions, customization options, and retail offerings, using that knowledge to support sales and maintain an appealing café presentation. Employees who demonstrate mastery of the role’s skills are expected to advance to Senior Barista. The role requires compliance with company policies and procedures. This is a temporary position. The listed starting rate is $15.00 per hour, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location. For employees scheduled under 20 hours per week, listed benefits are an employee discount, EAP, and sick pay. For 20–29.99 hours, listed benefits also include paid time off, paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match. For 30 or more hours, listed benefits also include medical, dental, and vision coverage; healthcare and dependent-care spending accounts; disability benefits; life insurance; transit; and tuition reimbursement.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including filling scheduling gaps.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Enjoy working as a barista.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical work involving prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly, reliably, and professionally.
Unpack deliveries and stock products efficiently and accurately.
Prepare food and drinks correctly, using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products accurately and consistently.
Support the bookfloor team when needed and, when able, support other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build and apply knowledge of café products, promotions, customization options, retail offerings, and training tools to support customers and sales.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.