Barista - Temporary

Barnes & Noble•Minnetonka, MN

21d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them find beverages and café items. The role helps maintain an attractive café and supports efficient operations by stocking deliveries, tidying the bake case and dining area, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility where possible, a positive and energetic approach, kindness toward colleagues, cheerfulness with customers, and a willingness to learn. They work as part of a busy team and are trained to perform operational tasks, including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and drinks, cleaning, following FIFO and product-dating practices, supporting the bookfloor team, and following loss-prevention procedures. As their experience grows, Baristas develop knowledge of café products, promotions, customization options, retail offerings, training resources, and safety, hygiene, and sanitation standards. The role may involve supporting other stores in the wider Cluster when able and needed. Baristas who demonstrate mastery of the role are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful, and customer-focused service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable beverages and café items.
Maintain an attractive café presentation, including the counter, floor retail fixtures, bake case, and dining area.
Operate the register quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product knowledge, recipe guides, product specification sheets, and other available tools.
Perform daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support sales, promotions, and customer recommendations.
Use café training tools appropriately and support the success of key products and promotions.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
Transit benefit (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)