Barista - Temporary

Barnes & Noble•Orlando, FL

14d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers at the register. Baristas are expected to work cheerfully and reliably, support colleagues, learn new skills, and meet the operational standards of the Café. The position involves using registers and other technology, maintaining café and retail merchandising, preparing products accurately, carrying out cleaning and FIFO practices, and supporting receiving, stocking, and the bookfloor team as needed. Baristas also develop product knowledge, share information about promotions, recommend customizations, and apply café safety, hygiene, and sanitation procedures. The work is physically active and may involve supporting other stores in the wider Cluster when able and needed. As skills develop, the expected next career step is Senior Barista.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, and dependable approach to assigned work.
A cheerful, helpful approach to customers and a considerate, supportive approach to colleagues.
Aptitude and willingness to learn new skills and acquire store knowledge.
Willingness to master café operations, including register use, food and drink preparation, merchandising, stocking, cleaning, and FIFO practices.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain the attractive presentation and efficient operation of the Café, including the bakes case and dining area.
Operate registers quickly and reliably while providing professional customer service.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks correctly, using product information and recipe guides as needed.
Maintain café cleanliness by completing daily and weekly cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Maintain merchandising and visual presentation in the Café, at the counter, and on floor retail fixtures.
Support the bookfloor team when needed and, when able and needed, support other stores in the Cluster.
Build knowledge of beverage, bakery, savory, gifting, and café retail products; use that knowledge to maintain appealing displays and make customer recommendations.
Share knowledge of new limited-time-offer items and café promotions with customers and colleagues and support sales objectives.
Use Café training tools and follow café safety, hygiene, and sanitation guidelines and procedures.
Follow company policies and procedures and understand loss prevention and de-escalation practices, identifying theft or problematic behavior and seeking support.
Maintain reliable, punctual attendance; be flexible and responsive to scheduling gaps when able; and work positively and supportively with customers and colleagues.