Barista - Temporary

Barnes & Noble•South Miami, FL

5d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive presentation, stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and operating registers with quick, friendly, professional service. Baristas are expected to be reliable, punctual, positive, flexible when scheduling needs arise, supportive of colleagues, cheerful and helpful with customers, and willing to learn. They work in a busy team and develop proficiency in café operations, merchandising, food and beverage preparation, cleaning, inventory practices, customer service, and loss prevention. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Baristas may also support other stores in the wider Cluster when able and needed. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, and safety and sanitation practices. They are expected to comply with company policies and procedures and, as they master the role’s skills, advance toward the Senior Barista career step.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, willing, hardworking, and reliable approach to assigned tasks.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A considerate and supportive approach to colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain an attractive, clean, and well-presented café, including the counter, floor retail fixtures, bake case, and dining area.
Operate registers quickly, competently, and reliably while providing professional customer service.
Receive, unpack, and stock deliveries accurately and efficiently.
Prepare food and drinks correctly, using recipes, product information, and available tools.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Build and use knowledge of beverage, bakery, savory, gifting, and café retail products to support sales, promotions, and customer recommendations.
Support café training and execute café retail options appropriately.
Support the bookfloor team and other stores in the wider Cluster when needed and able.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.