Barista - Temporary

Barnes & Noble•Manhasset, NY

16d•$17•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items. The role supports an attractive, clean, and efficiently run café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and providing quick, friendly service at the register. Baristas work as part of a busy team and may also support the bookstore floor or other stores in the wider cluster when needed and able. The position requires reliable attendance, a positive and flexible approach, consideration for colleagues, cheerful customer service, and a willingness to learn. Baristas are trained in café operations and are expected to develop product knowledge, merchandising abilities, food and beverage preparation skills, and an understanding of safety, hygiene, sanitation, loss prevention, and de-escalation procedures. With experience and demonstrated mastery, employees are expected to progress to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to use registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain an attractive, clean, and organized café, including the bakes case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately, using recipes, product specifications, and other available resources.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookstore floor team when needed and, if able, work in other stores in the cluster.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Use product knowledge to maintain appealing displays and make food and beverage customization recommendations.
Share information about new limited-time offers, promotions, and key sales objectives with customers and colleagues.
Use café training tools appropriately and follow café safety, hygiene, and sanitation procedures.
Follow company policies and procedures.
Apply loss-prevention procedures and de-escalation techniques, and identify and seek support for theft or problematic behavior.