Barista - Temporary

Barnes & Noble•Tempe, AZ

10d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient Café operations by maintaining attractive presentation, stocking deliveries, tidying the bake case and dining area, and providing quick, friendly register service. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to master the operational competencies of the role, including using store technology, merchandising, register operation, food and drink preparation, receiving and stocking deliveries, cleaning, FIFO and product dating practices, and loss prevention procedures. They may support the bookfloor team and, if able and needed, work in other stores within the Cluster. The position involves prolonged standing, repetitive bending, lifting, and considerable walking. As their experience develops, Baristas build knowledge of café products, promotions, customization recommendations, retail options, training tools, and safety, hygiene, and sanitation standards. Baristas who demonstrate mastery are expected to advance to Senior Barista. The role requires compliance with company policies and procedures. Benefits vary by scheduled weekly hours and location. Benefits described include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit, 401(k) with company match, medical, dental and vision coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to applicable plan terms and local regulations.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and a lot of walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive Café presentation, cleanliness, and efficient operations.
Unpack and stock deliveries; tidy the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Prepare food and drinks accurately using product knowledge, recipe guides, and other available tools.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out practices and date products correctly.
Support the bookfloor team and, when able and needed, other stores in the Cluster.
Maintain knowledge of café products, promotions, and retail options; share it with customers and colleagues and recommend food and beverage customizations.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when needed.
Comply with company policies and procedures.