Barista - Temporary

Barnes & Noble•Aliso Viejo, CA

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive and clean presentation, stocking deliveries, tidying the bake case and dining area, and serving customers at the register in a friendly, professional manner. Baristas are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. The position includes mastering café operational competencies, including use of registers and other technology, merchandising, preparing food and drinks, receiving and stocking deliveries, cleaning, applying FIFO and product-dating practices, supporting the bookfloor team when needed, and following loss-prevention and de-escalation procedures. As their experience and knowledge develop, Baristas contribute to café product presentation and sales, explain products and promotions to customers and colleagues, recommend food and beverage customizations, use café training tools, and follow food safety, hygiene, and sanitation procedures. Baristas are expected to comply with company policies and procedures and may support other stores in the wider Cluster if able and needed. The stated career path provides an opportunity to advance to Senior Barista as skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate teamwork.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counters, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Unpack deliveries and stock products efficiently and accurately.
Prepare food and drinks correctly using product information, recipe guides, and available support.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, if able and needed, support other stores in the Cluster.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to support product presentation, promotions, sales, and customer recommendations.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.