Barista - Temporary

Barnes & Noble•South Miami, FL

6d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive displays and a clean dining area, stocking deliveries, keeping the bake case tidy, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and hardworking approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations and are expected to develop proficiency in using technology and registers, merchandising and cleaning, receiving and stocking deliveries, preparing food and drinks accurately, FIFO and product dating, supporting the bookfloor, and following loss-prevention and de-escalation procedures. As experience grows, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, customization recommendations, retail options, training tools, and safety, hygiene, and sanitation standards. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking. Baristas may work at other stores when able and when needed to support the wider Cluster. The role provides a career path toward Senior Barista, with further challenges and growth opportunities. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate behavior toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation and cleanliness, including the bake case, counter and floor retail fixtures, and dining area.
Operate registers quickly, accurately, and professionally.
Receive, unpack, and stock deliveries efficiently and accurately.
Prepare food and drinks correctly using product information, recipe guides, and available support.
Perform daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and consistently date products correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors or issues.
Build and use knowledge of café products, promotions, customization options, and retail offerings to support customers and sales objectives.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.