Barista - Temporary

Barnes & Noble•Fort Worth, TX

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive displays, stocking deliveries, tidying the bake case and dining area, and providing quick, friendly service at the register. Baristas are trained to use registers, computers, tablets, programs, and other tools; prepare food and drinks accurately; maintain café and retail presentation and cleanliness; receive and stock deliveries; follow FIFO and product-dating practices; and complete daily and weekly cleaning tasks. They may support the bookfloor team and, when needed and able, work in other stores within the wider Cluster. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, and safety, hygiene, and sanitation procedures. They use that knowledge to support product presentation and sales. The position is expected to develop toward the next career-path step, Senior Barista. Baristas must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and helpful approach to work and colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work a flexible schedule when able, including potential shifts during early mornings, late evenings, weekends, and most holidays.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Unpack deliveries and stock products efficiently and accurately.
Prepare food and drinks accurately using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed and, if able, support other stores in the wider Cluster.
Learn café products and promotions, share product knowledge with customers and colleagues, recommend food and beverage customizations, and support sales objectives.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.