Barista - Temporary

Barnes & Noble•Reno, NV

5d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, helping them choose beverages and café items, and providing quick, friendly, professional service at the register. The role contributes to the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bakes case and dining area, preparing food and drinks, and completing cleaning and merchandising tasks. Baristas are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and supportive approach to work, cheerful customer service, willingness to learn, and enthusiasm for the role. Baristas learn and perform operational competencies involving café technology, register operation, merchandising, receiving and stocking deliveries, food and beverage preparation, cleaning, FIFO practices, product dating, and loss prevention. The role may also include supporting the bookfloor team and, when needed and possible, working at other stores within the wider Cluster. Physical activity includes prolonged standing, repetitive bending, lifting, and substantial walking. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. They use this knowledge to maintain appealing displays, support sales objectives, and assist customers and colleagues. Employees who master the role’s skills are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able, including filling scheduling gaps.
A positive, purposeful, energetic, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain café presentation, including the bakes case, dining area, counter, and retail fixtures.
Unpack and receive deliveries, then stock products accurately and efficiently.
Prepare food and drinks properly and accurately, using recipe guides, product specifications, or colleague knowledge as needed.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Apply FIFO practices and date products consistently and correctly.
Use café technology, including registers, computers, tablets, programs, and other tools.
Support the bookfloor team when needed.
Follow loss prevention procedures, identify theft or problematic behaviors, and seek support when appropriate.
Build knowledge of beverage, bakery, savory, and gifting products, café promotions, product customization, and café retail options.
Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
Work at other stores within the wider Cluster when able and needed.
Comply with company policies and procedures.