Barista - Temporary

Barnes & Noble•Kendall, FL

9d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, keeping the bake case and dining area tidy, and operating registers quickly and professionally. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the work. The role involves mastering operational competencies and café knowledge, including preparing food and drinks, maintaining cleanliness and merchandising, stocking products, and following safety, hygiene, and sanitation procedures. As skills and experience develop, the Barista contributes increasingly to sales objectives, promotions, product presentation, and customer recommendations. The stated career path may progress to Senior Barista. The position involves prolonged standing, repetitive bending, lifting, and considerable walking. Baristas may work in other stores when able and when needed to support the wider Cluster. The employee must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the ability to fill scheduling gaps when available.
Bring a positive, willing, energetic, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help connect them with appropriate beverages and café items.
Maintain café presentation and cleanliness, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly, reliably, and in a friendly, professional manner.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately, using product knowledge, colleagues, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly cleaning tasks during shifts and maintain café safety, hygiene, and sanitation standards.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and assist other stores in the Cluster when able and needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products; use that knowledge to support presentation, sales objectives, promotions, and customer customization recommendations.
Use café training tools appropriately and support key products and promotions.
Comply with company policies and procedures.