Barista - Temporary

Barnes & Noble•South Burlington, VT

12d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive, clean café and efficient daily operations by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers at the register. Baristas are expected to work cheerfully and reliably, support colleagues, learn new skills, and uphold high standards of customer service and teamwork. The position involves mastering operational skills including use of registers and other technology; merchandising and cleaning; receiving and stocking deliveries; preparing food and beverages accurately; following FIFO and product-dating practices; and adhering to café safety, hygiene, and sanitation procedures. Baristas may also support the bookstore floor team and other stores in the wider Cluster when needed and able. As they gain experience, Baristas build knowledge of café products, promotions, customization options, and training tools, and use that knowledge to support sales and customer service. The role is a step in a career path that may lead to Senior Barista. The position requires prolonged standing, repetitive bending, lifting, and extensive walking. The stated starting hourly rate is $16.00, depending on experience, seniority, geographic location, and other factors permitted by law. This is a temporary position.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, willing, energetic, and reliable approach to assigned work.
Considerate and supportive teamwork.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bakes case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Receive, unpack, and stock deliveries accurately and efficiently.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookstore floor team when needed.
Follow loss prevention procedures, identify theft or problematic behaviors, and seek support when appropriate.
Build product knowledge across beverages, bakery, savory options, and gifting, and use it to support sales, promotions, and customization recommendations.
Use café training tools and follow safety, hygiene, and sanitation guidelines.
Maintain reliable attendance, work flexibly when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Comprehensive medical, dental, and vision benefits for eligible scheduled hours
Healthcare and dependent care spending accounts for eligible scheduled hours
Disability benefits for eligible scheduled hours
Life insurance for eligible scheduled hours
Transit benefits for eligible scheduled hours
Tuition reimbursement for eligible scheduled hours