Barista - Temporary

Barnes & Noble•Kendall, FL

About The Position

A Barnes & Noble Barista is an integral member of the bookstore café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports efficient café operations by maintaining attractive displays and cleanliness, stocking deliveries, keeping the bakery case and dining area tidy, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and are trained to use café technology and registers, prepare food and drinks, stock products, maintain café and retail presentations, follow FIFO and product-dating practices, and complete cleaning tasks. They also support the bookfloor team when needed and follow loss-prevention procedures and de-escalation techniques. As their experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation procedures. They use that knowledge to maintain appealing displays, assist customers and colleagues, and support café sales. The role offers a career path toward Senior Barista as skills develop. Baristas must comply with company policies and procedures. Work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster.

Requirements

Reliable and punctual attendance for scheduled shifts.
Willingness and flexibility to help fill scheduling gaps when able and respond to store needs.
A positive, energetic, and reliable approach to assigned work.
Considerate teamwork and willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain attractive café presentation, including the bakery case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Receive, unpack, and stock deliveries accurately and efficiently.
Prepare food and drinks correctly using product knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness throughout shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to maintain appealing displays.
Share knowledge of new limited-time offers and café promotions with customers and colleagues, and support sales objectives.
Recommend effective food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation standards and procedures.
Maintain reliable and punctual attendance, be flexible and responsive to store scheduling needs when able, and support colleagues.
Comply with company policies and procedures.