Barista - Temporary

Barnes & Noble•Naples, FL

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive, clean café and efficient operations by stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and providing quick, friendly service at the register. Baristas are expected to be cheerful, helpful, reliable, flexible when scheduling gaps arise, supportive of colleagues, and willing to learn. The store is open from early mornings to late evenings every day, including weekends and most holidays. Baristas are trained to use registers, computers, tablets, programs, recipe guides, product specification sheets, and other tools. They maintain café and retail presentations, receive and stock deliveries, follow First In First Out (FIFO) practices and date products, complete daily and weekly cleaning tasks, and follow safety, hygiene, and sanitation procedures. They also support the bookfloor team when needed and follow loss-prevention procedures, including identifying theft and seeking support for problematic behavior. As they gain experience, Baristas build knowledge of beverage, bakery, savory, and gifting products; use that knowledge to maintain appealing displays, support promotions and sales objectives, and recommend customizations to customers. Baristas may work in other stores when able and needed to support the wider Cluster. With mastery of the role’s skills, they are expected to advance to Senior Barista. They must comply with company policies and procedures. The position requires prolonged standing, repetitive bending, lifting, and substantial walking.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able.
Positive, purposeful, energetic, and reliable approach to assigned work.
Considerate, supportive behavior toward colleagues and a cheerful, helpful manner with customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to operate a register quickly and reliably.
Ability to make food and drinks accurately.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
Willingness to follow café safety, hygiene, sanitation, cleaning, FIFO, and loss-prevention procedures.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, professional service at the register.
Maintain café cleanliness and presentation, including the bake case, dining area, counter, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipes, product information, and available tools.
Perform daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products correctly and consistently.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of café products, promotions, and customization options and share it with customers and colleagues.
Support café sales objectives, key products, promotions, and café retail options.
Use café training tools appropriately.
Maintain reliable and punctual attendance, and fill scheduling gaps when able.
Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
Comply with company policies and procedures.