Barista - Temporary

Barnes & Noble•Flint, MI

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bake case and dining area, and serving customers quickly and professionally at the register. Baristas learn and carry out operational tasks including using registers and other technology, preparing food and drinks accurately, merchandising café and retail fixtures, receiving and stocking deliveries, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. The role also involves following loss-prevention procedures and seeking support for theft or other problematic situations. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may support other stores in the wider Cluster when able and needed. As their skills develop, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing product presentation; communicate promotions and sales objectives; recommend customizations; use café training tools; and follow café safety, hygiene, and sanitation procedures. The role complies with company policies and procedures and offers a progression path to Senior Barista upon mastery of the role’s skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able; the store is open early mornings to late evenings, every day, including weekends and most holidays.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful with customers and consistently make an effort to help them.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and demonstrate café merchandising, visual presentation, register, stocking, food preparation, cleaning, FIFO, and product-dating skills.
Have the physical ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive Café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly, competently, and professionally.
Unpack deliveries and stock products efficiently and accurately.
Prepare food and drinks accurately using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and maintain cleanliness during shifts.
Follow FIFO practices and date products correctly and consistently.
Support the bookfloor team and, when able and needed, other stores in the Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when needed.
Build and use product knowledge to support customer recommendations, customizations, promotions, and café retail options.
Use café training tools and follow safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.