Barista - Temporary

Barnes & Noble•Boynton Beach, FL

5d•Onsite

About The Position

The Barista is an integral member of a Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also helps maintain an attractive, clean, and efficiently run Café by stocking deliveries, tidying displays and dining areas, preparing food and drinks, and supporting café merchandising and daily operations. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They work in a busy team and are trained in the operational competencies needed to perform the job. As experience grows, Baristas build product knowledge, support sales and promotions, make customization recommendations, follow café safety and sanitation procedures, and contribute to the success and presentation of café retail options. Employees who demonstrate mastery may advance to Senior Barista. The role may involve working in other stores to support the wider Cluster when needed and possible. The Barista must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help others.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to learn and perform the operational competencies of a Barnes & Noble Barista.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain attractive café, counter, floor-fixture, bake-case, and dining-area presentation and cleanliness.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, specification sheets, and other tools.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Support café sales objectives, promotions, and key products by sharing product knowledge with customers and colleagues.
Recommend food and beverage customizations and support execution of café retail options.
Use café training tools appropriately and comply with company policies and procedures.