Barista - Temporary

Barnes & Noble•Newark, DE

18d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean café and its efficient operation by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and providing quick, friendly service at the register. Baristas are expected to demonstrate reliable attendance, flexibility in response to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and may support the bookfloor team or other stores in the wider cluster when needed and able. The role includes developing knowledge of café products, promotions, customization options, retail offerings, training resources, and safety, hygiene, and sanitation procedures. As skills develop and are mastered, the employee is expected to advance to Senior Barista. The position requires physical activity including prolonged standing, repetitive bending, lifting, and considerable walking.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts that may span early mornings to late evenings, weekends, and most holidays.
A positive, energetic, and reliable approach to assigned work.
A considerate and supportive approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other technology comfortably and efficiently.
Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
Maintain attractive café presentation, cleanliness, and efficient operations, including the bakes case and dining area.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries and accurately stock products.
Prepare food and drinks accurately using product information and recipe guides.
Complete daily and weekly café cleaning tasks reliably.
Follow FIFO practices and date products consistently and correctly.
Maintain counter and floor retail fixtures through effective visual merchandising.
Support the bookfloor team and, when able and needed, other stores in the wider cluster.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build product knowledge across beverages, bakery, savory options, and gifting, and use it to maintain appealing displays and recommend customizations.
Communicate café promotions and limited-time offerings to customers and colleagues, and support sales objectives.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.
Maintain reliable and punctual attendance and fill scheduling gaps when able.