Barista - Temporary

Barnes & Noble•Newport Beach, CA

19d•$20

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly register service. Baristas are expected to maintain reliable attendance, be positive and supportive teammates, help customers cheerfully, learn new skills, and remain flexible in responding to store needs. The position involves mastering café operations, including use of registers and other technology, merchandising, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation standards. The role is part of a busy team and may involve working in other stores to support the wider Cluster. With demonstrated mastery, employees are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate teamwork, including willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information, recipe guides, and team knowledge.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products correctly.
Support the bookfloor team and other stores in the wider Cluster when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques.
Build product knowledge across beverages, bakery, savory items, and gifting; use it to assist customers, support promotions, make customization recommendations, and maintain appealing displays.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.