Barista - Temporary

Barnes & Noble•Augusta, GA

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive presentation, keeping the café clean and organized, stocking deliveries, and serving customers professionally and efficiently at the register. Baristas are expected to work positively and reliably, support colleagues, learn new skills, and enjoy their work. The café is open from early mornings to late evenings every day, including weekends and most holidays, and employees may be asked to help at other stores when able and needed. The position requires learning and performing the operational duties of a Barnes & Noble barista, including using registers and other technology, preparing food and drinks accurately, maintaining displays and cleanliness, receiving and stocking deliveries, following FIFO and product-dating practices, and carrying out loss-prevention procedures. Baristas also develop knowledge of café products, promotions, customization options, retail offerings, and safety and sanitation standards, using that knowledge to assist customers and contribute to sales. As skills develop, the expected career progression is to Senior Barista. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and flexible approach to assigned work and store needs.
A cheerful, helpful, and considerate manner with customers and colleagues.
Willingness and aptitude to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work in a store open early mornings through late evenings every day, including weekends and most holidays.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café, counter, and floor-fixture presentation and cleanliness.
Operate registers efficiently and provide quick, friendly, professional service.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks correctly, using product information and recipe guides as needed.
Perform daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Apply FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and assist colleagues.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to support customers, promotions, and sales objectives.
Recommend food and beverage customizations and share product and promotion knowledge with customers and colleagues.
Use café training tools appropriately and comply with company policies and procedures.
Fill scheduling gaps when able and support other stores when able and needed.