Barista - Temporary

Barnes & Noble•Palm Desert, CA

22d

About The Position

A Barnes & Noble Barista welcomes customers cheerfully, answers questions, and helps customers choose beverages and café items. The role contributes to the café team's daily operations by maintaining an attractive presentation, stocking deliveries, tidying the bake case and dining area, and operating registers to provide quick, professional service. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, helpful customer service, willingness to learn, and enthusiasm for the role. They are trained to use café technology and tools, maintain café and retail displays, prepare food and drinks accurately, receive and stock deliveries, carry out cleaning tasks, follow FIFO and product-dating practices, support the bookfloor team, and follow loss-prevention and de-escalation procedures. As their experience grows, Baristas develop knowledge of café beverages, bakery and savory products, gifting, promotions, product customization, café retail options, training tools, and safety, hygiene, and sanitation standards. They are expected to comply with company policies and procedures and may support other stores in the wider Cluster when able and needed. The stated career path offers advancement to Senior Barista as skills develop and are demonstrated.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful, helpful, and customer-focused service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work in other stores when able and needed.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and cleanliness, including the counter, retail fixtures, bake case, and dining area.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries and accurately stock products.
Prepare food and drinks accurately using product knowledge, colleagues' guidance, recipe guides, and product specification sheets.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek help with problematic behaviors and issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support presentation, sales objectives, promotions, and customer recommendations.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee Discount
Employee Assistance Program (EAP)
Sick Pay
Paid Time Off, including paid Maternity and Parental Leave, for employees scheduled 20 hours or more per week
Company Paid Holidays for employees scheduled 20 hours or more per week
Transit benefits for employees scheduled 20 hours or more per week
401(k) with Company Match for employees scheduled 20 hours or more per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
Healthcare and Dependent Care Spending Accounts for employees scheduled 30 hours or more per week
Healthcare Spending Account for employees scheduled 30 hours or more per week
Disability Benefits for employees scheduled 30 hours or more per week
Life Insurance for employees scheduled 30 hours or more per week
Tuition Reimbursement for employees scheduled 30 hours or more per week