Barista - Temporary

Barnes & Noble•Amarillo, TX

12d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them select beverages and café items. The role contributes to an attractive, clean café and efficient operations by stocking deliveries, maintaining the bake case and dining area, and providing quick, professional register service. Baristas are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations, technology, merchandising, register use, receiving and stocking deliveries, preparing food and drinks, cleaning, FIFO and product dating, supporting the bookfloor, and loss prevention and de-escalation procedures. As their experience grows, Baristas develop knowledge of beverage, bakery, savory, and gifting products; maintain appealing café presentation; support sales objectives and promotions; recommend customizations; and apply café safety, hygiene, and sanitation standards. The position may involve working in other stores when needed and when the employee is able. Baristas are expected to comply with company policies and procedures and may advance to Senior Barista as they master the role.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Provide consistently cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Enjoy working as a barista.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain attractive café presentation, cleanliness, and efficient operations.
Unpack and stock deliveries, and maintain the bake case and dining area.
Operate registers quickly, accurately, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café and retail fixture presentation through merchandising.
Prepare food and drinks accurately using product information, recipe guides, and team knowledge.
Complete daily and weekly cleaning tasks during shifts.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of café products and use it to maintain appealing displays and make effective customization recommendations.
Share knowledge about sales objectives, new limited-time offers, promotions, and café retail options with customers and colleagues.
Apply café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
Transit benefits (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Comprehensive medical, dental, and vision benefits (for those scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for those scheduled 30 or more hours)
Disability benefits (for those scheduled 30 or more hours)
Life insurance (for those scheduled 30 or more hours)
Tuition reimbursement (for those scheduled 30 or more hours)