Barista - Temporary

Barnes & Noble•Lynchburg, VA

22d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports efficient café operations through customer service, register work, stocking deliveries, and maintaining the presentation and cleanliness of the café, bake case, dining area, counter, and retail fixtures. Baristas are trained to use registers, computers, tablets, programs, and other tools; prepare food and drinks accurately; follow FIFO and product-dating practices; complete daily and weekly cleaning tasks; and support receiving, stocking, and the bookfloor team. They also learn café products, promotions, customization recommendations, safety, hygiene, sanitation, loss prevention, and de-escalation procedures. As their experience and skills develop, Baristas are expected to progress toward the Senior Barista career step. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking, and may involve supporting other stores in the wider Cluster when needed and able.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, energetic, reliable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Enjoy working as a barista.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain attractive café, bake case, dining area, counter, and retail fixture presentation and cleanliness.
Unpack and receive deliveries, then stock items accurately and efficiently.
Prepare food and drinks accurately using product information, recipe guides, and available tools.
Complete daily and weekly café cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft or concerning behaviors and seek support as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support sales, promotions, and customer recommendations.
Use Café training tools appropriately and comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.