Barista - Temporary

Barnes & Noble•Twin Falls, ID
•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them find beverages and café items. The role supports the efficient operation and attractive presentation of the Café by serving customers, stocking deliveries, and maintaining the bake case and dining area. Baristas work as part of a busy team and are trained to master operational competencies, while developing café product knowledge and customer-service skills. As skills develop and are demonstrated, Baristas are expected to advance to Senior Barista. The position may involve working in other stores when needed to support the wider Cluster.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Bring a positive, willing, hardworking, and reliable approach to assigned tasks.
  • Be supportive and considerate of colleagues and helpful to customers.
  • Show aptitude and willingness to learn new skills and knowledge.
  • Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Develop proficiency in merchandising, visual presentation, register operation, product stocking, and food and drink preparation.
  • Perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Maintain a cheerful, helpful, and professional approach to customer service and operate registers quickly and reliably.
  • Maintain café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
  • Unpack and receive deliveries and stock products efficiently and accurately.
  • Prepare food and drinks accurately using product information and recipe guides.
  • Complete daily and weekly cleaning tasks and follow café safety, hygiene, sanitation, and FIFO procedures, including correctly dating products.
  • Support bookfloor colleagues and the wider store team when needed.
  • Learn café products across beverage, bakery, savory, and gifting categories and use product knowledge to maintain appealing presentation.
  • Share information about promotions and new limited-time offers with customers and colleagues, and recommend food and beverage customizations.
  • Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Medical, dental, and vision benefits (for eligible scheduled hours)
  • Healthcare and dependent care spending accounts (for eligible scheduled hours)
  • Disability benefits (for eligible scheduled hours)
  • Life insurance (for eligible scheduled hours)
  • Transit benefits (for eligible scheduled hours)
  • Tuition reimbursement (for eligible scheduled hours)
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