Barista - Temporary

Barnes & Noble•Lake Grove, NY

14d•Onsite

About The Position

As a Barista at Barnes & Noble, you welcome customers, answer questions, and help them find beverages and café items. You contribute to the efficient operation and attractive presentation of the Café by serving customers, maintaining displays and dining areas, stocking deliveries, and completing cleaning tasks. You are part of a busy team and are expected to learn the operational competencies of the role, including preparing food and drinks, using registers and other technology, following food safety and hygiene practices, and supporting the bookfloor team when needed. The role involves building knowledge of beverage, bakery, savory, and gifting products; using that knowledge to maintain appealing displays, support promotions, and make customization recommendations; and applying café training, safety, sanitation, and loss-prevention practices. Employees are expected to show reliable attendance, flexibility in responding to store needs, a positive and supportive approach, cheerful customer service, and willingness to learn. As barista skills develop, the expected next career step is Senior Barista. The position may require working in other stores in the wider Cluster when able and needed. It involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bakes case, dining area, counter, and floor retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Unpack, receive, and stock deliveries accurately and efficiently.
Prepare food and drinks correctly, using recipe guides, product specification sheets, and other available resources.
Complete daily and weekly café cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or concerning behavior and seek support.
Build knowledge of café beverage, bakery, savory, and gifting products and use it to maintain appealing product presentation.
Share knowledge of new limited-time-offer items and café promotions with customers and colleagues and support sales objectives.
Recommend food and beverage customizations to customers.
Build knowledge and engagement in café retail options and use café training tools appropriately.
Apply café safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable and punctual attendance, fill scheduling gaps when able, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Comprehensive medical, dental, and vision benefits (eligibility varies by scheduled hours)
Healthcare and dependent care spending accounts (eligibility varies by scheduled hours)
Disability benefits (eligibility varies by scheduled hours)
Life insurance (eligibility varies by scheduled hours)
Transit benefits (eligibility varies by scheduled hours)
Tuition reimbursement (eligibility varies by scheduled hours)